B&H Photo Video Reviews

Based on 19 customer reviews and online research, bhphotovideo.com has a consumer rating of 4.7 out of 5 stars, indicating that most customers are very satisfied with B&H Photo Video.

4.7 / 5.0

19 Reviews

5 Stars(16)

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4 Stars(2)

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3 Stars(0)

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2 Stars(0)

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1 Star(1)

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How would you rate B&H Photo Video?

Customer Reviews (19)

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Herbert Terry
Posted on 06/13/2021
Bad policy

BH will not cancel our order that went out of stock. I was forced to wait till item becomes available. Now that the item was available and shipped, it's taken more than 2 weeks. It's still under shipment. I still haven't received item while writing this review.
We spend thousands of dollars every year upgrading our equipment. Now I know where NOT to go.

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Yvonne Gomez
Posted on 03/22/2021
I won't shop anywhere else for Photo Equipment

B&H has everything I could ever want or need when it comes to photo and video equipment. I only wish I was still in NYC to come visit!

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Cassandra Rodriquez
Posted on 02/05/2021
Great sight with prices on items I can't find anywhere else

Lately, with the popularity of space sims such as Elite Dangerous and Star Citizen. HOTAS controllers are coming at a premium price. B&H Photo has been one site that I will gladly return to over and over to get fair prices on my HOTAS controllers. I have purchased 2 separate HOTAS controllers from this site and they have the best pricing around. They actually sell for MSRP which is unheard of right now. Thank you B&H for not price gouging the consumer!

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Ava Thomas
Posted on 01/28/2021
Super Service

They always do what is right. Always the best customer service. My experience with Adorama cant keep up.

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Guest
Posted on 12/14/2020
Great place for Christmas gifts!

Website is easy to navigate, plenty of stock and wonderful expedited shipping!
I love the wish list, keeps me focused on what I want.

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Tina Banks
Posted on 11/30/2020
Been Buying products for ten years

The ordering process is simple and easy. The product was available. I've bought this brand of bag before. It's lasted me for over six years with no problems.

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Mitchell Jackson
Posted on 11/26/2020
Setting High Standards Others Should Follow

I've been shopping at B&H Photo & Video for several years; they have a huge selection of photo, video and consumer electronics. Their website is very easy to navigate and their search function works great! Their prices are very competitive and they often run sales deals on the products that people want. My orders always arrive in excellent condition; packed very well, no crushed product boxes. Their service has always been great and I will continue to buy from them for as long as they maintain these high standards.

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Virgil Williams
Posted on 10/27/2020
Quick & Easy

As always, B&H web site or app makes researching, selecting, and checkout a breeze! I use the 'compare' feature to narrow my selection, then place items in 'my wish list' where I can easily move them to 'my cart' when I'm ready to purchase. As a returning customer, completing my purchase only takes a couple of clicks. Great prices, great selection, easy purchasing, free shipping. That's a winner. Five Stars!

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Danny Holt
Posted on 10/24/2020
Matrox Monarch

I hope very soon. I can't wait to rehearse and put it to work! Thank you! I also needed a couple of keys and some recording cards. All in one!

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Judy Richardson
Posted on 10/22/2020
Great store

I needed a good camera for my own personal wedding photos and ai managed to get a good with with a very clear resolution and at an affordable price from them. THey laos dispatched and delivered it on time as the wedding was close by and I was hoping for no delays. It's a great store and has a lot of camera hardware.

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Guest
Posted on 08/28/2020
B&H is my most trusted source of electronics...

I used to rely on Amazon to get electronics, and got burned endlessly. The problem is that (1) many Amazon sellers use Amazon to offload their "class B" stock - items that were broken, returned, refurbished, damaged, etc. And (2) Amazon "bins" similar stock from all sellers. After returning everything three times, I started going to B&H. They are worthy of my trust. And if I occasionally get a bad item, they provide first class support to replace it.

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Rodney Shaw
Posted on 08/17/2020
Best value - with integrity

I mostly purchase photography equipment here - but also occasionally audio equipment and some home electronics. Always happy with the pricing (with Payboo it's usually free shipping and effectively no tax) and on those occasions when I've had questions, I've gotten excellent help from someone who actually knew what they were talking about - this is especially true in the photography dept! Trustworthy, ethical and does business with integrity - what a rarity these days! Long may B&H stay in business...

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